Sustainability
Care & Repair
Long live the glove
Quality in the form of durable materials, good design and craftmanship is a prerequisite for the longevity of our gloves. But how you care for them is as important. We strive to prolong product life with care advice, repair services and replaceable liners.
MAKING IT EASY TO TAKE CARE OF THE GLOVES
Many of the materials Hestra works with are naturally durable. But weather and wear can dull seams or treatments and dry out leather. We therefore provide clear instructions for our customers on how to treat and wash their different types of gloves or how to replace liners. Guides and tutorials can be found on our website and we regularly conduct clinics with store staff to emphasise the importance of glove care, repairability and replaceable liners. For outdoor leather gloves, we often include a tube of our own leather balm with each pair of gloves. A simple giveaway that highlights the importance of glove care to extend product life.
REPLACEABLE LINERS PROLONG THE GLOVE’S LIFETIME
One of our key sustainability efforts is to offer gloves in which the inner part can be replaced and varied. With replaceable liners, the user can easily replace an inner glove when the material (e.g. wool or g-loft) has lost its warming qualities and also vary the insulation of the glove for different activities and temperatures. This extends both durability and functionality, resulting in fewer gloves being purchased (and manufactured). Increasing the number of models with replaceable liners is therefore one of our environmental goals. In 2023/24, 21 per cent of our sport gloves models has a replaceable liner, 47 per cent of all gloves sold had replaceable inner parts and we sold 24,743 liners. Even for fashion gloves, a worn-out liner can be replaced. In our concept stores in Stockholm and Gothenburg and in our headquarters in Hestra, we have seamstresses who can sew in a new liner, sometimes while the customer is waiting. In other concept stores and at our retailers, gloves can be handed in for a liner replacement.
Replaceable liner, Army Leather Heli Ski.
With replaceable liners, the user can easily replace an inner glove when the material (e.g. wool or g-loft) has lost its warming qualities and also vary the insulation of the glove for different activities and temperatures.
Care & Repair
HESTRA REPAIR CENTRES AND WARRANTY
Hestra offers a three-year warranty on all gloves. If a glove breaks during this time due to a manufacturing fault, we will repair it free of charge. We also offer a repair service after the warranty period, usually for a reasonable fee. Smaller repairs can often be done directly in our stores. More advanced repairs are carried out at our repair centres in Hestra and Hestra Hungary. Gloves with technical materials - such as membranes or heated gloves - are sent to the repair centre at our Hungarian factory. Here, we have specialised equipment for opening, re-taping seams and replacing electronics in heating coils, for example. Today, we repair approx. 1.600 gloves a year in the Hestra repair centres. Demand for repairs is increasing, which we see as a sign that our users are becoming more aware of their consumption habits and moving away from the throw-away attitude of the past. We want to expand our repair service in the future and market it more explicitly than we do today. Our ambition is to make more people aware of the opportunity to extend the life of their gloves.
Hestra repair centre, Hungary.