Privacy policy

Your trust is highly regarded by us and therefore we do everything we can to have you feel safe when you interact with our website.

We, Martin Magnusson & CO AB, with the registration number 556127-7475 at Äspåsvägen 5 (below referred to as “Hestra”), process as data controllers personal data in accordance with applicable law, e.g. the General Data Protection Regulation (GDPR). We are dedicated to protecting the privacy and security of your personal data. This document outlines how we handle personal data in compliance with the GDPR.

This Privacy Policy (“Policy”) is written to help you understand what kind of personal data we collect, how we collect it, and how we use it. It is also meant to inform you about the rights and choices you have regarding this data. It applies to all personal data we collect, use, disclose or otherwise process about you.

1. Data Controller

The data controller responsible for your personal information for the purposes of GDPR compliance is:

• Address:

HESTRA/Martin Magnusson & CO

Äspåsvägen 5

335 71 Hestra

• Email:

b2c@hestragloves.com

• Phone:

+46 (0)370 - 33 97 00

2. Personal Data We Collect

When you interact with Hestra in any capacity – whether as an employee, job applicant, customer,  visitor to our website, participant in our events, subscriber to our newsletter, downloader of our web-based material or as representative or contact person for a business partner – Hestra will process the personal data that you provide. This is done to fulfil Hestra’s commitments towards you or your organization. We collect various types of personal information, including:

• Identity Data: Names, usernames, titles.

• Contact Data: Billing addresses, delivery addresses, email addresses, and telephone numbers.

• Financial Data: Payment card details.

• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

• Technical Data: Internet protocol (IP) addresses, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

• Usage Data: Information about how you use our website, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties, as well as your communication preferences.

Your personal identification number is considered personal data that needs additional protection by local law. In our situation, we can only collect this information if you voluntarily share it with us and with your prior consent or at your direction, for the purposes set out in this Policy. You can refuse or revoke your consent at any time (read more below).

Hestra’s online services are not directed to children under the age of 16 years. If you believe that we have collected information about a child under the age of 16 without a legal basis, please contact us so that we may take appropriate steps to delete such information.

3. How We Use Your Personal Data

We process your personal data for several purposes, such as:

• Contract Fulfilment: This includes processing your data to supply the products you have purchased, to process your payments, or to fulfil other contractual obligations that we have to you.

• Marketing purposes: We process your data for direct marketing purposes. If so, we will ask for your consent prior to any such activity including to our use of electronic media such as e-mail in this regard. You can withdraw your consent at any time.

• Legal Obligations: If the law requires us to do so, we may process your data.

• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests. This requires us to assess if your interest and fundamental rights not to have the data processed takes precedent over our legitimate interest in processing your data.

4. Access to your personal data, partners and other third parties

Your personal data is mainly processed by us at Hestra. We will also share your personal data with:

• companies within Hestra group who help us manage our customer service.

• our IT providers, who process personal data on our behalf in the role of data processors to ensure that we have functioning IT systems and that we run our business efficiently.

• our payment service providers in order to manage your payments. If you choose to pay by way of an invoice, Klarna may share your personal data with credit reference agencies to assess your financial circumstances.

• our transport and parcel service, which processes your personal data in order to send your parcels and manage any returns.

• the provider of our customer service and chat service on our website.

• external partners that help us to manage our marketing.

• relevant third parties that provide the digital channels we use to provide tailored marketing to you and other potential customers.

• a third party that analyses the use of our website and that may therefore have access to your personal data if you use our website.

Hestra has agreements in place that ensure that processors engaged by Hestra will process your personal data in accordance with this Privacy Policy and Hestra’s instructions.

Your personal data will be disclosed to entities both within and outside of the EU and EEA. In the event your personal data is transferred to an entity outside EU/EES, Hestra will take all necessary measures to ensure that it continues to be protected. We will also take all necessary steps to ensure that the transfer is made in accordance with what is set forth in law (specifically in the GDPR).

5. Data Security

We implement appropriate security measures to prevent that your personal data would be accidentally lost, used, altered, disclosed, or accessed without authorization. We also allow access to your personal data only to those employees and partners who have a business need to access such data, according to our stated legitimate interest.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. This includes for the purposes of satisfying any legal, accounting, or reporting requirements. Your personal data may be processed and stored in different locations and systems for various purposes. Personal data deleted from one system may still be processed and stored in another location or system for a different purpose than stated above.

7. Your Legal Rights

You have certain rights in relation to Hestra’s processing of your personal data according to the data protection legislation. These include your right to: 

• Request access to your personal data.

• Request correction of the personal data that we hold about you.

• Request erasure of your personal data.

• Object to processing of your personal data.

• Request restriction of processing of your personal data.

• Request the transfer of your personal data.

• Right to withdraw consent.

If you have any questions about your rights or wish to exercise any of your rights, please contact us. Our contact details are at the beginning of this privacy policy, and the data protection officer is bound to confidentiality.

You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us. The competent supervisory authority in Sweden is: Swedish Data Protection Authority (Integritetsskyddsmyndigheten),

• Address:

Integritetsskyddsmyndigheten

Box 8114

104 20 Stockholm, Sweden

• Phone:

+46 (0) 8 657 61 00

• Email:

imy@imy.se

• Website:

https://www.imy.se/en/individuals/forms-and-e-services/file-a-gdpr-complaint/

Even as we base the processing of your personal data on our legitimate interests, you can object to this processing. If you exercise your right to object, we will stop processing the data concerned. However, we reserve the right to continue processing this data if we can show compelling legitimate grounds that outweigh your interests, or if the processing serves the establishment, exercise, or defense of a legal claim.

8. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Policy Changes

We may update this policy so that it conforms to new laws and directives regarding data processing as well as updates and changes internally within the company. The updated version will be indicated by an updated "Revised" date.

10. Contact Us

If you have any questions or complaints about this policy or our privacy practices, please contact us at:

Address:

HESTRA/Martin Magnusson & CO

Äspåsvägen 5

335 71 Hestra

• Email:

b2c@hestragloves.com

• Phone:

+46 (0)370 - 33 97 00

This privacy policy was adopted by Martin Magnusson & Co AB on 2024-06-25

Cookies

When you visit a website for the first time a small text file is saved on your mobile device or computer. This file is called a cookie and will be used every time you revisit the webpage to, for instance, give you a better and more effective user experience. Cookies are either permanent or temporary. A session cookie is temporarily stored and will be deleted when you close the browser. Permanent cookies are stored for a certain period of time but can be manually deleted in the website settings at any time.

We use cookies with the main purpose of giving you a better user experience on our website. We store different types of cookies depending on how you integrate and what choices you make when using webpages related to hestragloves.com. We don’t use cookies to store personal information about you.

We use a session cookie to save the country/region you chose in the country selector when you visit our website for the first time. This means that you will be redirected to the preselected region when you revisit the website as long as you don’t close the browser. We use permanent cookies when you place item/s in the basket or visit a campaign site related to hestragloves.com. These cookies will be deleted after 30 days.

We also use a third-party cookie to collect website data and statistics for tools like Google analytics and for marketing purposes to generate digital activity-based ads (retargeting) via Google and/or Facebook. Personal information like name, address, phone number or e-mail is never shared with third parties. If you don’t want targeted advertising, you always have the opportunity to turn off this function.

You can easily delete cookies from your phone or computer. Instructions on how to handle and delete cookies are often found in the help section of your browser. You can either disable cookies entirely or choose to get notified every time a cookie is stored on your mobile device or computer. Please note that disabling cookies entirely may affect the user experience in terms of features and functions of the website.

Instagram #yeshestragloves

Hestra Gloves like to see products in real life on social media and we may request to share pictures posted by you on Instagram in our channels. Such channels are mainly Hestra Gloves websites but could also include Hestra Gloves other channels. By responding #yeshestragloves on a picture after Hestra Gloves request on Instagram, hereafter referred to as "picture(s)", you agree to the following: You provide Hestra Gloves AB, a Swedish company under registration number (556127-7475) (hereinafter "Hestra Gloves"), a non-exclusive, royalty-free, worldwide license to use, in any manner to be determined in Hestra Gloves sole discretion and without any obligations to you, to use your pictures in their marketing and / or advertising, including inter alia the right to reproduce, distribute, alter and edit your photos.

Furthermore, you give Hestra Gloves your consent to use photos where you can be identified for marketing and / or advertising purposes, according to Sw: Lag om namn och bild i reklam (1978:800). You represent and warrant that you own or control the rights to the material you have submitted and that you have permission from any person(s) appearing in the photos. Moreover, you certify that you are an individual (i.e., not a corporation), you are at least 18 years old or have parental consent, and that Hestra Gloves use of your pictures will not violate any rights of a third party or any law. Hereby, you release Hestra Gloves from all obligations to pay you for the use of your pictures and freeing and agreeing to keep Hestra Gloves and all persons acting for Hestra Gloves from all claims (including claims from third party), liabilities, irrespective of nature, in connection with the use of the pictures as described above.

Swedish law governs these terms and conditions, where competent courts in Stockholm shall have exclusive jurisdiction of any dispute arising out of them. You may always reach out to us with questions about our services or regarding data protection b2c@hestragloves.com.